I love this dress, but the size I ordered ended up being too large. I live outside the USA, and being aware of the terms and conditions for returns immediately tried to arrange to return the item for exchange or store credit, however got absolutely no response until I chased it up a week later, and then PinUpGirl still waited a week to respond, ensuring that I was no longer elibible for a refund, only store credit. I have since posted the item back, but have not heard from them since.
Basically, I wasted $200 (when taking into account shipping and the exchange rate) for a product that I now don't even have. Very disappointed and will never return!