Shipping and Availability Information
Online Black Friday and Cyber Monday orders as well as orders placed on 11/29 and 11/30 may require an additional 2-3 business days to ship to customers due to overwhelming order volume. Thanks for your patience and understanding!
FREE DOMESTIC SHIPPING: We offer Free Shipping for US orders with a subtotal of at least $150.00 (excluding tax and shipping). Customer must order through a Customer Account to take advantage of this savings. Not available on Guest Purchases. Please note, this offer may or may not be combined with other promotional offers, depending on the promotion and per Pinup Girl Clothing's discretion. Create your Pinup Girl Clothing Account Here!
FREE INTERNATIONAL SHIPPING: We offer Free Shipping for non-US orders of $350.00 or more (excluding tax and shipping). Customer must order through a Customer Account and use coupon code CCFREEAIR to take advantage of this savings. Not available on Guest Purchases. Please note, this offer may or may not be combined with other promotional offers, depending on the promotion and per Pinup Girl Clothing's discretion. Create your Pinup Girl Clothing Account Here!
* For a limited time, all international orders qualify for $28.00 flat rate shipping.
* Stated USPS shipping times are estimates only. We cannot guarantee delivery within the carrier estimated delivery days.
* Please note, due to new restrictions from FedEx, we are unable to ship packages to Russian addresses at this time. We hope that this is a temporary restriction from FedEx, and apologize for any inconvenience this may cause our customers.
• Deliveries will be made Tuesday-Saturday with the FedEx option of "Home Delivery"
• Deliveries will be made Monday - Friday using FedEx 2 Day, Overnight, International and APO/AFO options
• Orders are shipped with signature confirmation required upon delivery, for domestic orders $8.25 will be deducted from your return if the package cannot be delivered after 3 attempts and returns to us.
• Our customer service hours of operation are Monday through Friday from 8am-5pm PST.
• Business days refers to Monday through Friday and we are closed on the observed dates for Thanksgiving, Christmas, New Years Day, Memorial Day, Labor Day and Independence Day.
• Orders placed before 10am PST should ship the same business day, unless we are experiencing extreme order volume during the Holidays or following a Site-wide Sale. Orders placed after 10am PST will ship out the next business day
• Orders paid via PayPal may be subject to a 24 hour delay before shipping
• Because of our expedited order processing we cannot make product substitutions once an order has been placed
• Please note orders traveling to Alaska, Hawaii, and Germany are shipped USPS. Stated USPS shipping times are estimates only. We cannot guarantee delivery within the carrier estimated delivery days.
• All orders shipped to P.O. Boxes are shipped USPS
• APO/FPO addresses are shipped USPS as required by law
• International shipments may be subject to customs and duty fees levied by their local government and will be the customers responsibility
* If you have any delivery exceptions with your order, notify us within 5 business days (M-F) of your expected delivery day so that we can file a report with the parcel carrier. We cannot be financially responsible for expenses incurred if you do not report your issue to us within this time frame.
• If you refuse an international shipment you will have the return shipping as well as any customs/duties/fees associated with the order removed from your refund or store credit. Should this amount exceed the entire amount of your order you will receive no money back nor any store credit
• International Shipments take roughly a week however please allow up to three weeks due to the potential intervention of forces beyond our control